Paying for your Drug & Alcohol Outpatient Program with Insurance At Altura Recovery

SUD IOP Treatment

We Work With All Insurance Plans at Altura

At Altura Recovery, we believe that access to mental health and addiction treatment should never depend on your insurance network status.
Even though we are out-of-network with all insurance providers, we proudly accept all plans that include out-of-network benefits and work tirelessly to make your coverage work for you.

We partner with nearly every major carrier, including:

Blue Cross Blue Shield (BCBS)
Aetna
Evernorth
Cigna
UnitedHealthcare
Optum
Humana
Magellan
And many other PPO and POS plans

Our experienced admissions team will contact your insurance company, verify benefits, and guide you through every step so you can focus on healing, not billing.

Understanding Out-of-Network Benefits

Being out-of-network doesn’t mean you can’t use your insurance—it simply means you may have a deductible or coinsurance before coverage starts.
Most PPO plans and many POS plans include out-of-network mental health and substance use benefits, which can cover a large portion of your treatment costs.

Here’s how Altura Recovery helps:

Free, confidential insurance verification before admission
Detailed benefit explanations (deductibles, co-pays, max out-of-pocket)
We submit all claims for reimbursements
Transparent cost estimates before treatment begins

We’ll handle the back-and-forth with your insurer, so you can start your recovery journey with clarity and confidence.

Single-Case Agreements (SCA) and Insurance Advocacy

If your plan doesn’t normally cover treatment at our facility, don’t worry.
We regularly negotiate single-case agreements (SCAs) with insurance companies—special contracts that allow clients to receive care at Altura Recovery even if we’re not in-network.

Our billing and utilization review team will:

Contact your carrier directly to request an SCA
Provide documentation of medical necessity
Negotiate coverage for your full level of care (PHP, IOP, SOP)
Handle all authorizations and approvals for you

We advocate on your behalf so that cost and coverage never stand in the way of the care you deserve.

Altura Recovery will assist in obtaining prior authorization, submitting claims, and securing single-case agreements when appropriate to help clients access their benefits.

Making Your Insurance Work for You

Navigating insurance paperwork can be confusing and stressful—especially when you’re already focused on getting better.
That’s why our admissions and billing specialists handle the details for you, helping you maximize your benefits and minimize out-of-pocket expenses.
Our promise:
- We’ll verify your benefits and explain them in plain language.
- We’ll fight for coverage where possible and help file your claims.
- We’ll always be transparent about costs and options.
At Altura Recovery, we treat every client like family—working with compassion, persistence, and integrity to make treatment accessible.

Verify Your Insurance Today

If you’re unsure what your insurance will cover, we’ll find out for you—confidentially, quickly, and free of charge.
Our team will contact your insurance provider directly, verify your behavioral health benefits, and walk you through exactly what your coverage includes for PHP, IOP, or outpatient care.

You can start by filling out our secure insurance verification form or calling our team today.
We’ll handle the details so you can take the next step toward healing and recovery—without financial surprises.

Your coverage matters. Your healing matters more.
At Altura Recovery, we’ll make every effort to get your benefits to work for you.

Altura Recovery is an out-of-network provider. Coverage and reimbursement vary by plan and policy. We verify all benefits before admission to help you understand your potential coverage and costs.

Outpatient Mental Health & Addiction Treatment in Houston That Meets You Where You Are

Altura Recovery offers evidence-based outpatient care for mental health, alcohol, and substance use addiction in Houston. Whether you’re struggling with anxiety, depression, trauma, alcoholism or addiction — or all of the above — we’re here with real support. Our programs include therapy, psychiatric care, recovery coaching, and family support to help you heal, grow, and reclaim your life — without putting everything else on pause.